Agent FY

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  • Plunger & French Press

    The Plunger (or French Press) is an easy and consistent way to brew coffee. It’s the classic way to brew for a few people at once, during brekky or after lunch. Depending on how much brewed coffee ...

  • Changing password

    Visit the forgot password page Enter the email address you use for your account. You’ll be emailed a link to reset your password. If you’ve forgotten your password and you’re already logged in, f...

  • How to update delivery address

    Log in to your account, click edit details under your Coffee Club details, and then change your delivery address as required.

  • Can I change delivery date

    Of course! Just log in to your account and click edit details, and then select when you would like your next delivery date to be. Alternatively, we can also send the coffee to one of your friends i...

  • When will my order be sent

    We roast and ship out our Coffee Club orders every second Tuesday. Our next shipping day is 19 June 2018. All orders are sent out using standard Australia post shipping. Please note, depending on w...

  • How to update my details

    After you have signed up for the coffee club you will be set up with an account where you will be able to: Change your delivery dates Change how your coffee is roasted (filter or espresso) Request...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...